Login authentication guide for google authenticator, microsoft authenticator and VIP Access!

Step 1 - Install the Authenticator Application of choice, based on your operating system.

• Android Device: Go to Google Play
• Apple iOS: Go to App Store

android devices ios devices 

 Step 2 - Login to your online banking account via desktop (on your computer)

Step 3 - Select “My Settings” 

Step 4 - Select “Security Options”

Step 5 - For Microsoft Authentication and Google Authenticator Toggle “By authenticator” ON 

For VIP Access^TM enter credential ID

Step 6 - Select Save

Step 7 - You will be presented with a QR code. Follow the instructions on your authentication app to link your banking account with the authenticator code

Step 8 - Log out of internet banking

Step 9 - Log back into internet banking

NOTE: If you had previously selected “remember me”, you may need to login from an incognito/private browsing session or clear your cache for purposes of testing.